Privacy Policy
Last updated: 15/06/2026
At Syncc, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit www.syncc.au or make a purchase from us.
Information We Collect
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information
- Order details
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and tracking updates
- Improve our website and services
- Prevent fraud and unauthorised transactions
- Comply with legal obligations
Payment Information
Payments are securely processed through trusted third-party payment providers. Syncc does not store or have direct access to your full payment card details.
Sharing Information
We only share information when necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website and technology service providers
- Legal authorities where required by law
We do not sell, rent, or trade your personal information.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support website functionality.
You can disable cookies through your browser settings, although some features of the website may not function correctly.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
While we use commercially reasonable safeguards, no method of electronic transmission or storage is completely secure.
Marketing Communications
If you subscribe to our marketing communications, you may receive promotional emails from us.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Access and Correction
You may request access to the personal information we hold about you and request corrections if any information is inaccurate.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact: