Shipping Policy
Last updated: 15/06/2026
Thank you for shopping with Syncc.
Order Processing
Orders are processed within 1-3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship only within Australia.
Shipping Times
Estimated delivery time for Australian orders:
- 7-15 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, public holidays, or high shipping volumes.
Order Tracking
Tracking information will be provided once your order has been processed and shipped. Customers can use the tracking number provided to track their order.
Shipping Costs
Shipping costs are displayed at checkout. Free shipping promotions may be offered from time to time.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Syncc is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at info@syncc.au and we will assist in locating your shipment.
Multiple Shipments
In some cases, orders may be shipped in separate packages depending on stock availability or warehouse processing requirements.
Delivery Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances outside our control, including courier delays, severe weather, public holidays, or other unforeseen events.
Contact Us
For shipping enquiries, please contact: